Privacy Policy

Introduction

BTO Braintree Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include your name, address, email address, phone number, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and understand how visitors use our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze site traffic. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our concrete services
• To communicate with you about your project, appointments, and service updates
• To respond to your inquiries and provide customer support
• To send you marketing communications if you have opted in to receive them
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights
• To detect and prevent fraud or other illegal activities

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or subcontractors who help complete your project
• When required by law or to respond to legal process
• To protect the rights, property, or safety of BTO Braintree Concrete, our customers, or others
• In connection with a business transaction, such as a merger or sale of assets

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

BTO Braintree Concrete
116 Central Ave
Braintree, MA 02184
Phone: (781) 794-7715
Email: contact@braintreeconcreteco.com